Key Account Manager (German Speaking)

Job description

Who we are:

We’re BUX, a tech company that is rocking the world of finance. BUX makes it easy and affordable for Europeans to do more with their money. Since launching in 2014, BUX has made the markets accessible for more than 2 million users across 9 countries in Europe. It’s first app, BUX X, offers short-term, leveraged trading, all powered by a vibrant ‘in app’ community. With the introduction of BUX Zero, BUX is bringing commission-free investing to all, allowing users to invest in the brands and companies they care about through an intuitive, easy-to-use app. We have an office in both Amsterdam and London. The office in London is focused on providing execution services, financial transactions and account administration for the BUX X app. Next to this, the office is providing investment solutions to other B2C and B2B clients as well.  

  

Your role:

  • Managing the relationships with our key institutional accounts and partners and retail clients

  • Servicing clients (institutional and retail) via phone and email

  • Phone trading – execution of trades and orders from clients over the phone

  • Frontline handling of trade queries

  • Dealing with KYC documents and overseeing the account opening process

  • Actively contacting clients on the phone and email regarding KYC documents

  • Representing BUX at trade fairs, meet-ups or other events

  • Working closely and effectively with the team across the BUX group

Requirements

Job Requirements:

  • Fluent English and fluent /native speaking level in German is a must

  • Interest in financial markets and products (CFDs, Spread Betting, Social Trading)

  • Higher educational background (i.e. Bachelor or Master’s degree)

  • Client facing work experience, preferably in the retail finance industry is desired but not essential

  • A real desire and ambition to succeed

  • Ability to work under pressure

  • A dynamic and effective team player with strong work ethics

  • An exceptional and professional telephone manner, strong communication skills (verbal and written) and the confidence to build and develop good relationships with clients

  • A fast learner and problem solver

  • This role involves dealing with confidential and sensitive information, therefore, a Certificate of Conduct is required

What is the cherry on top?

  • Conference & training budget to boost your professional development (for example taking relevant courses)

  • Cool office in the heart of London (close to Old St station)

  • Competitive salary and Employee Option Plan

  • Gym membership

  • Private Medical Care

  • International work environment

  • A fantastic opportunity to work in an expanding and exciting FinTech company!